Services are only confirmed once payment is received & must be paid prior to service. Once a date/time is agreed upon, an invoice will be sent. We have a 48-hour cancellation policy with a full refund. If you cancel or no show less than 48 hours to your appointment, you forgo your payment. Same day appointments are not available. 

At this time all readings are done virtually via Zoom. Call in information for phone readings and a link for video readings will be sent with a calendar invite once payment has been received. Please note there is a sitting fee for those joining private readings. You can find more information by visiting, https://jennyshanks.com/services/

By submitting the “Book” form (www.jennyshanks.com/book), you agree that the session you are receiving is entertainment purposes only and it is not medical advice or substitute for medical advice. Anything health-related should be consulted with a Licensed Medical Professional. Jenny has a strict policy to not discuss anything health related, anything death related and she will not read into another person without their permission.